Free Local Shipping Over $100 & Free International Shipping

We offer FREE delivery via local courier for purchases of SGD100 and above to Singapore addresses. Most in-stock items will be delivered within 1 - 2 working days, unless specified otherwise by the customer. We ship both locally and internationally.

Domestic Shipping (Singapore)

International Shipping

Free Shipping

For purchases of SGD100 and above, delivery to Singapore addresses will be FREE of charge via local courier. We offer 1-2 days delivery (including weekends and public holidays!)

*Purchases weighing 4 kg and above will not be entitled to free shipping. Additional shipping fees apply and will be invoiced to you separately. As a general rule of thumb, one piece of clothing weighs ~ 0.2kg

For purchases less than SGD100, mode of delivery will be via:

 

Door-to-door courier delivery

This is available at a low flat rate of SGD8.00 island-wide for purchases up to 2.5 kg. Purchases weighing more than that will be subject to the following local courier rates:

Weight

Shipping Charge

Up to 4 kg

SGD 12

Up to 5.5 kg

SGD 12

Up to 6.5 kg

SGD 20

Up to 8 kg

SGD 25

 

* As a general rule of thumb, one piece of clothing weighs ~ 0.2kg

For order payments received by 12noon, please allow for 1 - 2 working days delivery. For order payments received after 12 noon, please allow for 2 - 3 days delivery. Delivery can be made between 10.00 am to 8.00 pm seven days a week, including public holidays.

 

Regular Mail

Flat items weighing less than 0.3 kg and are able to be placed in an A4 envelope can be shipped via regular postal mail for SGD3.00. Delivery will take between 3 - 4 working days. Do note that this option is not traceable, and Maternity Exchange will not be liable for any missing or stolen packages. We do encourage you to use the door-to-door courier option for peace of mind.

*Please note that working days do not include Weekends or Public Holidays.
 

Self-collection (No charge applicable)

Your order may be picked up at our retail outlet (at Marina Square #03-108) during business hours. We open from 11:30am – 9:00pm on Sunday to Thursday and 11:30am – 9:30pm on Friday & Saturday.

Free International Shipping

We offer free international shipping for purchases above a certain amount (via Singpost Air Parcel, delivery within 5-12 working days).

Country

Free shipping for purchases above:

Malaysia

SGD 200

Hong Kong, Philippines, Thailand

SGD 250

Indonesia, Taiwan

SGD 300

Australia

SGD 400

 

*Not applicable for bulky items such as the Theraline Pregnancy Pillow, Ergo Baby Carrier and Bento Diaper Bags. A manual invoice with the relevant shipping charges will be emailed to you separately.We are able to accept International orders from most countries. Please select "International Shipping" at check out and we will email you with the relevant shipping charges once we have received payment. If you require further assistance, please email us at sales@maternityexchange.sg and we will be happy to help.

 

International Shipping

For all other purchases, we ship worldwide through three modes of shipping that have online tracking information:

DHL Express Worldwide (1-2 Working Days)
Singpost Air Parcel (5-12 Working Days)
Registered Postal Mail (7-14 working days)

*Please note that working days do not include Weekends or Public Holidays.
*Some countries may require a longer delivery time. International delivery times may be subject to delays, due to customs or weather.

Shipping cost varies by weight. For orders from Malaysia, Thailand, Philippines, Hong Kong, Indonesia, Taiwan and Australia, our system will automatically calculate the shipping cost for your package and provide the breakdown for each shipping option.

For orders from all other countries, please select "International Shipping" at check out and we will email you with the relevant shipping charges once we have received payment. If you require further assistance, please email us at sales@maternityexchange.sg and we will be happy to help.

 

Duties and taxes

Do note that international customers are responsible for any applicable import duties and taxes, which may be levied once your package reaches your country. These fees are determined by customs officials and are the responsibility of the customer. The customer is also responsible for providing any information required by customs to ensure the goods are cleared. We recommend that you contact your local customs office for your country’s regulations on duties and taxes.

 

Refused Shipments

If you refuse a shipment from Maternity Exchange, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Maternity Exchange. This amount will be deducted from your merchandise refund.

We want you to love your purchases! However, if you are unsatisfied with your purchase, please refer to our refund/exchange policies below. Please note that our policies differ slightly for online and in-store purchases. Still have questions? Drop us an email at info@maternityexchange.sg or call us at +65 6100-EXCH (6100-3924) and we'll be happy to help.

Online Purchases

We offer a "No Questions Asked", "Money Back Guarantee" option should you be dissatisfied with your online purchase. You may also exchange the items for something else.

Please Note: All sale/discounted/clearance items, as well as lingerie and shapewear bottoms, are not eligible for exchange/refunds. Items sent back must be in new and unworn condition with their original tags attached . If you need to try on an item, please exercise good care by wearing a protective layer underneath. We reserve the right to refuse any items returned that do not meet the conditions stated. For health and hygienic reasons, we are unable to accept returns on underwear items and shapewear bottoms (excluding bras). This will be assessed by our team upon return and the decision is final.

Download and fill up the return form here, then send the item back either:

  • in person at our store Marina Square, #03-108, Singapore 039594, or by
  • registered mail
  • local door-to-door courier delivery (You can either use your own courier service or ask us (call 6100-3924) to arrange this for you. We will email an invoice for you to pay the shipping charges via paypal or credit card online)
  • International courier (for overseas purchases)

Please return to: Maternity Exchange, 6 Raffles Boulevard, #03-108 Marina Square, Singapore 039594 Tel: +65 6100-EXCH (6100-3924).

IMPORTANT: Please email us the tracking number at sales@maternityexchange.sg when you have sent the item so that we know to look out for it. We will only process the refund once we have received the items.

Do note that all items must be returned to us within 10 days of receiving your online purchase. Overseas purchases must be returned within 20 days. They should be in a) original condition, unworn, unwashed, undamaged b) with price tag intact c) returned together with the invoice. All sale/discounted/clearance items, as well as lingerie and shapewear bottoms, are not eligible for exchange/refunds. Delivery/shipping fees are to be borne fully by the customer and are not refundable.

 

In-Store Purchases

While we are unable to accommodate refunds or returns for in-store purchases, we will gladly accept requests for exchanges that are made within 7 days of purchase.

Do call Maternity Exchange at +65 6100-EXCH (6100-3924) or email us at sales@maternityexchange.sg to inform us of the exchange so that we can assess whether the item/s is eligible for exchange first. You may also drop by in person at our store, Marina Square #03-108.

All items to be exchanged should be in a) original condition, unworn, unwashed, undamaged b) price tag intact c) together with invoice and return form. If items exchanged are of lower value, the difference will be forfeited. If items are of higher value, customers will be required to top up the difference. All sale/discounted items are not eligible for exchange/refunds.

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Buy or rent from Singapore's trendiest maternity wear and nursing or breastfeeding clothes store. We also sell maternity support and postpartum shapewear, nursing bras and breastfeeding lingerie, maternity swimwear and gifts and accessories like bella bands, baby carriers and diaper bags.